What Customers Should Know

  • Cold Weather Vehicle No-Nos (Items to Avoid Storing in a Freezing Vehicle)
    It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, ther...
    Published on: Feb 28, 2021
  • Give it the Boot (Ball Joint Boot Replacement)
    Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspens...
    Published on: Mar 07, 2021
  • The Part You've Never Seen (Flat Tires and Solutions)
    They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally. We're talking about the jack, that tool that allows you to lift one c...
    Published on: Mar 21, 2021
  • Getting from E to F (Fuel Gauge Problems)
    Who thinks about their fuel gauge?  You probably don't… until it doesn't work any more.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the ro...
    Published on: Apr 11, 2021
  • That Vexing Vapor Venting (Vapor Coming out of Vents)
    You may have noticed sometimes on a hot and humid day, vapor will come out of your vehicle's vents when you have the air conditioning on.  Is that something to be concerned about? Well, it depend...
    Published on: May 02, 2021
  • Gas Smell! (What Causes Gasoline Odors)
    If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presen...
    Published on: May 09, 2021
  • A Real "Pane" (Window Maintenance and Repair)
    It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have th...
    Published on: May 16, 2021
  • Drivers that "T" Us Off (Bad Driving Practices)
    We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They ...
    Published on: May 23, 2021
  • Beware of Potholes! (Avoiding Pothole Damage)
    You may live in a region where roads become pockmarked with craters known better as potholes.  They're caused by moisture seeping through a compromised road surface that can freeze, expand and li...
    Published on: May 30, 2021
  • Don't Start with That (Bad Starter Motor)
    We've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the...
    Published on: Jun 06, 2021
  • A "Mounting" Problem (Motor Mounts)
    You know how heavy your engine and transmission are, so you can imagine how tough the parts that hold them onto your vehicle's sub-frame must be.  Not only must they support the weight, they also...
    Published on: Jun 20, 2021
  • Passing the Test (How to Prevent Emissions Test Failure)
    Vehicle emission testing has become ubiquitous in North America and for a good reason.  Clean air quality is important for the environment and all of us.  Since vehicle emissions are among t...
    Published on: Jul 18, 2021
  • The Third Brake Light (Third Brake Light Service)
    So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of t...
    Published on: Aug 01, 2021
  • Not Too Hot and Not Too Cold (Temperature Gauge)
    You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C.  Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches do...
    Published on: Aug 29, 2021
  • Got it Covered! (Timing Cover Maintenance)
    You may have heard at one time or another about something called a timing belt or timing chain in your engine.  And you may know that if they fail… well, let's just say that there can be s...
    Published on: Sep 05, 2021
  • Objects in the Mirror (Rearview Mirror Safety and Maintenance)
    You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how imp...
    Published on: Sep 19, 2021
  • Slippery When Wet (Driving on Wet Leaves)
    When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surp...
    Published on: Oct 17, 2021
  • Don't Do It Yourself (Perils of DIY Vehicle Repair)
    Your vehicle is a complicated machine, and yes, it would be nice if you could take care of all of its problems yourself.  There was a time when vehicles were simpler and it wasn't too hard for a ...
    Published on: Oct 31, 2021
  • The Neglected Windshield (Windshield Care)
    You look at it every day, yet you don't really see it.  We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign.  The fact is that unle...
    Published on: Jan 02, 2022
  • How Much Does It Cost? (Variations in Vehicle Repair Costs)
    Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs ...
    Published on: Jan 09, 2022